General Policy


General Policy


Check-in and check-out time

Check In: 2:00 PM
Check Out: 12:00 PM


Early and Late Departure

If you expected early check in and would like to guarantee access to your room, we strongly suggest to book additional night. Similarly for late check-out, reserving additional night to guarantee access to your room until your departure. If you didn’t choose to reserve, we are happy to keep your luggage at our reception.


Cancellation policy

All reservation receive from our website is in nonrefundable and cannot be amended or modified and all payment is required in advance.


Room occupancy

Maximum occupancy is 2 adults per One Bedroom Villa with 1 adult or 1 child above 12 years old by using extra bed with charged.

Maximum occupancy is 4 adults per Two Bedroom Villa with 1 adult or 1 child above 12 years old by using extra bed with charged


Credit card

We prefer Visa and Master Card


Smoking Policy

Smoking is not allowed inside the room but smoking is allowed outside the room or in the pool area.


Age Requirement Policy

Guest under 12 years old considered as children, others are considered as adult. All guests must be at least 18 years old to register


Extended stay

Please contact Front Desk for extension request. Confirmation is subject to villa availability.


Pet Policy

Pet is not allowed


Tax policy

21% government tax and service


Currency rate

All rates will be in IDR and if rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.